All of our services are offered on-demand, meaning you only pay when you need our help. We can work with you to create a schedule of maintenance, or we can refer you to a local MSP. Some of our services do require a monthly or yearly cost, but this is not a support plan.

Yes! We are the only business IT company in the region that also provides support for home users. We can help using our secure remote access software, at your home or at our office in Indian River. NMI Technology was founded in 2010 and primarily focused on our clients, but always felt there was a need for a place that residential users can get help. In 2018 we acquired Meister Plans in Indian River to expand our abilities to support home users.

We do not do battery, screen or jack replacements in-house, we have a facility we work for mail-in repair. If the issue is software or operating system related, we can probably give you a hand.

No.

The remote support software itself is usually very secure as long as it’s developed by a reputable company. Where the problem lies is who is on the other end of the connection. If you choose our remote support options, you will be speaking with someone directly affiliated with NMI Technology. The scams occur when you get the call from someone claiming they are with Microsoft, Amazon or some other well-known company and request access to your computer. These calls are NEVER legitimate.