Refurbished Computers carry a 1 year warranty, unless otherwise specified on your invoice or quote. This warranty is provided by the manufacturer and is handled 100% by NMI Technology. When a part is covered by the manufacturer warranty, we will also include the labor at no additional cost. In rare circumstances where the manufacturer needs to have the machine back in their possession, we will provide you with a loaner machine until your computer returns to our office for no additional cost.
New Computers carry a 1 year warranty, unless otherwise specified on your invoice or quote. This warranty is handled by the manufacturer and repairs are not performed in-house unless authorized by the manufacturer. The manufacturer may decide to send a technician to your home or business or may request the machine be shipped back to them for repair. We will assist with the warranty process by handling communication with the manufacturer, picking up & dropping off from your home or business, shipping the machine. Optional services include performing a backup of your data or removing personal data from the machine before shipping and getting a loaner machine. Optional services may be billable.
POS Devices carry a 1 year manufacturer warranty. NMI Technology will handle this warranty for you from start to finish.